Returns Policy

Should you change your mind we will happily provide an exchange or store credit subject to the following conditions;

  • The goods are returned within 30 days of delivery.
  • The goods are in the original condition as purchased.

The above does not apply to sale clothing and shoes, which are not returnable.

If you have ordered the wrong size, colour or have changed your mind about your order you will be charged for shipping costs to return it back to Rainbow Tree for exchange or a credit note.

If you receive an item which is faulty or broken Rainbow Tree will happily replace the goods and pay for shipping cost.